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ORDER POLICY


PAYMENTS

We accept Visa, Mastercard, American Express, and Discover through PayPal for U.S residents and confirmed addresses only. For international buyers, PayPal payments are welcome from Australia, Canada, Japan, and the U.K. Personal checks are also
accepted, however, an order will ship only after a check has cleared. This may take up to 10 business days.

Please make checks payable to:

Riki Nuñez
Stone Theory Jewelry
P.O. Box 2081
Toluca Lake, CA 91610-0081


ORDER CONFIRMATION

After placing an order, you will receive an email confirmation. You will receive a second email when your order is shipped so that
you may track your package.


SHIPPING

FREE SHIPPING on all orders within the US. All items will ship insured within 1-3 business days after placing your order via USPS Priority Mail to PayPal confirmed addresses only.

8.25% sales tax will be automatically charged to CA residents.


RETURNS

Full refunds are available for up to 30 days from the day you receive your order. To qualify for a refund, you must request a
Return Authorization (RA) number by email during this 30-day period. Please note that you will be responsible for all shipping
costs incurred for the order and any costs associated with returning the item. It is strongly recommended that you insure the
package, as you will be responsible for ensuring that all items arrive in their original condition. No refunds will be available after the 30-day period has expired. Stone Theory Jewelry is not responsible for returns that are lost in the mail.

Special orders and custom designs are not refundable.

If you have any questions regarding your order or to request a return authorization number, please email us at orders@stonetheory.com.


JEWELRY SIZING & REPAIR

We will replicate a bracelet to fit your wrist size. For an accurate measurement, add 1 inch to the size of your wrist.

We will repair your Stone Theory Jewelry piece if it is broken, provided that most of the beads and findings, including clasp(s), are returned. Please note that you are responsible for all shipping costs.

If you have any questions regarding sizing and/or repair, please email us at info@stonetheory.com.
Last Updated: 30 Jul 2008 18:19:19 PDT home  |  about  |  terms  |  contact
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